Breakfast Bunker Briefing: 'How to Avoid a Social Media Crisis'

On 14th July 2010, eModeration, Yomego and Carrot Communications invited around forty brands and agencies involved in social media to an exclusive workshop on 'How to Avoid a Social Media Crisis'. The seminar was held in Churchill's Secret Cabinet War Rooms in London SW1: an underground bunker whose very existence was a secret during World War II. Then, what went on in the bunker stayed in the bunker ...

But not now.

We're going to share our advice from the workshop: how to prepare for a crisis (create your virtual War Room), spot an issue before it becomes a crisis (social media montoring), how to communicate through a crisis (PR and community management), and how to judge whether your actions have been effective (back to monitoring again).

Many thanks to all who attended and we hope it provided valuable insight and food for thought.  Please do feel free to comment beneath and ask us any questions you may have following the seminar.

Here is a link to the white paper from the seminar available to download free, as are eModeration's other white papers. You can find out all about Yomego's social reputation monitoring service here.

And for those who couldn't attend, here's the presentation:

How To Avoid A Social Media Disaster (eModeration, Carrot Communications And Yomego)

View more presentations from eModeration.

Please get in touch with us if you'd like any more information.

Tamara Littleton (eModeration), Steve Richards (Yomego) and  Richard Houghton and Kate Hartley (Carrot Communications)